Who Called Us

Mr. Talbot, if your son is a minor you should be able to revoke call permission on his behalf, via cease-comm as I'd described in April.

We got my son a new cell phone a couple of weeks ago. This number started calling yesterday and has now called twice. We don't answer and the phone does not have voice mail set up.

2 rings and hungup

This number is for RMC Collections agency

ChexSystems, ChoicePoint, your mobile carrier selling your data ..... Plenty of ways for collectors to sniff us out. The abandoned calls, likely autodialed, may work in your favor for a TCPA case. Meanwhile, a collector's knowing calls to mobile phones are banned by FDCPA. So get them knowing and revoke call permission in writing.

If AMCA has your name on some account, wait a week for a dunning letter. Dispute the account with AMCA and make it validate, whether you get dunned or not. Else write a cease-comm notice if you're not the target. Send your notice via USPS Certified with card. The FTC and many consumer watchdogs explain how to draft these letters and the 'peace dividends' they bring you.

Just got this brand new phone and i had only given out my number to 4 family members and no one else. So, how did they get my number? They call and i answer and they hang up. WTH!

Calls everyday never leaves a message.

A collector posing as law enforcement is in hot water if you file a Fair Debt suit. Document everything, record calls if feasible.

They say they are the sheriff's department

Honesty is the best policy.

Donna: I'm glad you were able to find relief from the original biller before AMCA did anything more hostile, like try to "sewer serve" you a summons at the defunct address. But first the seemingly disorganized collector would have to decide if it's been assigned the account! Though Quest is on your side I would still get AMCA to validate, which will suspend collection activity and put them on notice that you won't be snowballed into paying illegitimate debt.

The FTC site is curiously shy on advice for debt validation. A few decent guides are linked below:

hubpages.com
collectorsexposed.com
debtconsolidationcare.com

This I think is a teaching moment. Here is the lesson plan I see:

1] Do not rely on debt collectors to remember your story for you. They may have calling records, but it's in their interest to fudge the facts. Always take names, note times, and document the content of verbal communication, or better still shift the whole discussion to paper as the law permits.

2] Collectors are frequently given faulty contact data with the assigned accounts. The rest is discovered through skip tracing. But getting paid quickly is paramount to getting the facts straight, which leads to many of the abuses the laws address.

3] The burden of proof of a debt claim rests with the collector. Being armed with your own documents and facts certainly helps, but you don't need to be bullied into a detailed discovery process unless you're already in a lawsuit.

4] If you want to send supporting document copies I would avoid fax channels. Slow baud, volatile thermal paper, no solid proof of delivery, no thanks. Go with USPS Certified with receipt card, as with any written contact of a debt collector.

This is what I posted on another site on October 27, 2010. The update is from today.

I just got off the phone with AMCA - American Medical Collection Agency. (This is their website: amcaonline.com , and phone number 1-800-666-8097. I got tired of the 2-3 calls every day, and took matters into my own hands!
They claimed that my husband owed over $300 to Quest Diagnostics - we have insurance that paid 100% and we owe nothing.
They were claiming that they had sent several notices to our house. They had an address that we had over 4 years ago, but they claimed this debt was from April, 2010! There is no way they would have had our current home phone number and not our current address. (My husband never gives this phone number anyway, he uses his cell number.)
They asked for our address so they could send us the notice. I gave it to them, then they said the system didn't take it and asked for it again. I gave it again, then she told me to hold on. She came back to the phone and said that AMCA NO LONGER HAS OUR ACCOUNT! She said we would not be called again. We'll see.

November 12, 2010
UPDATE: Got a bill in the mail from AMCA. I called them and tried to tell about these phone calls, and that I had already been told by their office that they did not have this account - Dorena cut me off in mid-sentence. She was very condescending and rude throughout the conversation. I did raise my voice at her provocation, but I did not curse and tried to get her to listen. She finally allowed me to tell her my story of the recurrent phone calls, but refused to comment on it - acted as though I said nothing. She also stated repeatedly that I was rude to HER! She didn't believe that I was told not to worry about this because I didn't have the name of the person at AMCA that I spoke to! (I would think that there is a computer ID on the person who made notes on my account.) She insisted that I owe this money and that I HAVE to deal with her company. She refused to give me the phone number to Quest Diagnostics. I told her that I would call Quest and straighten this out with them. Again, she didn't listen and kept trying to give me her fax number so I could send her my insurance statement showing payment. I told her I didn't need her fax number - I was going to call Quest. She said I couldn't do anything with Quest because her company was handling this. (And I was to call back and talk to her - she is the only Dorena there. That's D-O-R-E-N-A in billing.)
I hung up and Googled Quest Diagnostics. Got the number and called. The woman at Quest was very apologetic and told me that her supervisor is trying to get Quest to stop using AMCA because of all the complaints against them. She looked at my account and discovered that the claim was rejected because of a coding error. Notices were supposedly sent to an address I had four years ago! Weird. She said she took my account out of collections and refiled the claim with my insurance.
We'll see if this ends now.

The high jackpots from medical debt are too attractive to collectors not to lead to abuse. Add to this problem the sloppy billing practices endemic to the medical admin at large.

Debt collectors don't all care if the correct person pays or if the debt account is legitimate. Since you do care, on a live call question everything, reveal nothing, and make no verbal agreements. If you are receiving misdirected or abusive calls from a third party debt collector, you may find relief in the provisions of the FDCPA, which regulates bad collector behavior. Learn your rights at FTC-dot-gov.

The same FDCPA mandates privacy protection, which would explain any reluctance of the caller to identify. If pressed, the caller should at least give a business name, fulfilling the concurrent "meaningful disclosure" rule.

A few other points .... The FCC is not much going to help unless canned calls are placed to a mobile phone, which may be covered by the TCPA. The abandoned calls are likely from a predictive dialer. There is a legal limit to how many of those one caller can generate. Meanwhile, the DNC registry is for telemarketers, meaning sales. Charities, debt collectors, political speech, and surveyors are all exempt as they are not included in the FTC definition of "telemarketing". This was made known to you when you registered your numbers.

Stay safe and be smart when the next calls come.

These mesage is for you , crooked bastard , your mother is a whore so quit calling

They left a prerecorded voice mail for me but it was so garbled I could barely understand it. But, after reading some of the other posts here, I now know that they were talking about debt collection. The odd thing is that they left the message on a cellphone that I have but rarely use and I don't have any debts so we'll see if they call again.

They call every night. I answered once and there was a long pause followed by a recorded voice (India) telling me to stay on the line and wait for ? Needles to say I hung up. They are a collection co.

Got a voice mail from these people. They had my name and phone number right and said to call them back about debt collection. I pay every bill within 24 hours of receipt, so that can't be right. I called thim back at 9:15am the next day and got a recording saying "Sorry, we're closed. We're open at 8:00am." I'm not calling back.

Was a guest at this house, house sitting. Ansered this call, got a recording saying they were a bill collection group. They ask for the name of the phone they just called. Their iformation is given in a prerecorde message. Do not know if they are okay????

RMCB Retrieval Masters Creditors Bureau, Inc. They have a recording that tells you some random name to get you to call back. Then you sit on hold. No thanks.

They called on a Sunday. Father's day. That shows no class, if you ask me. I was going to tell them the name is not at this address and phone, but let them take the time and cost to call. It amuses me.

Their website ( retrievalmasters.com ) brags about how good they are. But they got my number and some name for a guy I never heard of. Ya, you are so good.

"Our collection philosophy is simple. Work harder and smarter than any other agency in the country. We develop collection programs that require hard work, skilled personnel, and statistical modeling to ensure that we offer top-notch service to every creditor we partner with." ... I think not.

The machine voice said initials (the ones you show sound right) and it said it is an agency trying to collect on a debt.

Calls at least once per day and sometimes twice. I never answer unknown callers but sick of them calling over and over. Just says Toll Free Number 800-804-0057. I have only lived here five months so why are they calling my unlisted phone number all the time. No message is ever left either.

Calls twice a day at lunch time and supper time. I never pick up the phone for any outside unknown number for any reason. No message has ever been left that I know about. Have received no regular mail from any place showing this number either. People are always being warned to not fall for scams so is this one?

this number calls 9 times a day 7 days a week you hit redial and it says this number cannot be reached

i get the number answer and then it acts like i have dialed a number that does not work and i am tired of them calling and not saying a word they call in the evening like today it was at 702pm business is over by then if this is for medical i have medicare and medicade i should not own anything i have had these insurances for 10 yrs for gods sakes give it up turn it in what ever leave me the ---- a long

Who is it?

Welcome to the land of Loan/debt and bill collectors ! I get these calls all the time and it is not even for me ! just relax and don't let them to get the best of you ! that's what they want ! PRESSURE ! All the calls are automated dialings, when you answer it then it will put someone online with you ! ignore it and relax.

This number keeps calling me, when I answer and say hello, there is a few seconds of silence, and then the caller hangs up. This has been happening almost every day for weeks now. WTF.

calls at 8am everyday dont answer

These people used to call us all the time asking for someone who did not live with us. We moved about a month ago to a new city, new number. Somehow they got that number and are still calling asking for this person!! Stop already!! I do not know this person!!

Here is all the contact info for AMCA: amcaonline.com, 2269 S. Saw Mill River Rd., BLDG. 3, Elmsford, NY 10523. I just thought some of you might want to get in contact with them. Good luck.

they called 4 someone else that i knw who not here no more and i ask who was this the lady said personal. i told her since so dnt call back my phone wrong #

I don't owe anyone anything, haven't even been to the doctors in years, when I did, I and my insurance paid promptly and all owed money. Most of these idiots call you asking for someone else, when they realise it is the wrong number they just sell the debt to the next idiot who again starts to call your number, it does never stop. Someday I am going to say I am the one they are looking for and tell them to just have me arrested as they don't have the correct number, name, address or anything. They are all just a bunch of leaches that such on what you leave in the toilet.
To "a" (I assume for A$$hole) you are one of the morons with these bunch of idiots, most of the people who get these calls have nothing to do with the debt they are trying to collect. YOU ARE THE DEADBEAT!! and yes they will keep calling as leaches always keep sucking!

Ok after some research I found out that AMCA is acturally America Medical Collection Agency they have 3 diffrent numbers I hope this helps some one

called on Sunday at lunchtime. Did not answer and i never answer any 800 number.

A recording from this number came into my house on Sunday May 17, 2009. I do not know what this is about. I have no medical debt.

2009-01-13 17:29:28 UTC
Quoteing: a
umm hello people... pay your bills and they wont be calling you anymore....
damn deadbeats

This person must work for a debt collection company. I have no debt, as for medical bills I have none.
If you keep getting calls from this number turned them into the FCC @ the following address
esupport.fcc.gov

No message --- just calls early in morn

Keep getting calls from this automated machine. Some kind of collection agency.

Got this automated call a couple of times, we have no debt, especially medical. I'm wondering what kind of scam this might be. If they really needed something legitimately, they'd have a real person call or send mailed notices. They're probably trying get personal info.

There are more complaints about this very number 800-804 0057 on the website below. They just started calling me too in Dec 08, even though I don't have a cent of depth - it might be some crook using the RMCB - company's name. I will inform the NY Attorney General - just in case!

800notes.com

umm hello people... pay your bills and they wont be calling you anymore....
damn deadbeats

I am still getting mail from these people. They will NOT stop! They are asking for money that I DO NOT owe!! I just want them to stop!!

some joker india accent here is company info retrival masters creditors bureau inc. 2269 s.saw mill river road Elmsford,N.Y 10523 800-804-0057 the bastards can't hide.

American Medical Collection Agency
amcaonline.com
Retrieval Masters Crediters Bureau, Inc.
retrievalmasters.com


both have same call back telephone 1-800-666-8097
So can request a DNC for all connected/affiliated/associated companies

File complaint, easy, documented, fines:
Canada lnnte-dncl.gc.ca
US donotcall.gov

They've been calling my number since March. Most of the time they ask for someone named "Britney." Lately, it's been someone else's name. I never answer but just listen to the electronic message. I think it's a ruse to trick you into providing personal information regarding your finances. Why do I say this? Because our number is on the do not call list and the law allows a company to call a number that's on that list if it is for debt collection. It's a loophole that needs to be closed.

AMCA called on 8/20/08 reguarding an x girlfriend's debt. I explained that I had no way of contacting her (not that I would) and to please not call back. Diana from amca said "I wolld have to put this in writing". These people are leachs. Does anyone else want to get a class action suit started.

Got a call today from this number. My cousin answered and they asked for me. Said her name was "Nicole" and to call back the company was supposedly AMCA (whatever that is)

go to esupport.fcc.gov and file complaint with FCC...
if you are listed on do not call list

I found... You may file a complaint with the FCC by:

E-mail : fccinfo@fcc.gov
Online : fcc.gov
Telephone : Voice (888) CALL-FCC, or (888-225-5322)
TTY (888) TELL-FCC, of (888-835-5322)
Mail :
Federal Communications Commission
Consumer & Governmental Affairs Bureau
Consumer Inquiries and Complaint Division
445 12th Street, SW
Washington, DC 20554

Received a recording asking to call at 6:35pm and called back and it was recording says 8am-8pm.
I just reported ID theft today to police and getting this call is very interesting...
Could we all get together and file class action against them?
I do not owe anyone... and recording said was collection agency... as they are the only ones by law can call blocked or cell phone numbers.
Abuse of system is what I can see here...

Continually Harass by calling and not leaving who they are.
Preys on medical cases and sick individuals

some sort of medical but really a collector

left a message stating it was not a telemarketing call and gave the number 1 800 804 0057 to call back. I called, waited on hold for 30 minutes. I said exactly "Hi, I received a voicemail saying that I needed to call this number." The lady hung up instantly. I don't know who these people are but they're rude as hell.

Call constantly for a debtor who is in no way related to anyone in this home.

I emailed them and flat told them do not call me, take me off your do not call list.
I filed a complaint with the FTC & Attorney General.

Hope that they stop harrassing others as well..

I gotten two calls from this Number 1-800-804-0057 with a recording operator,telling me to contact them asp calling this number 1-800-720-7718 i returned the call, gotten a recording operator saying sorry all agents are busy, please hold the next agent available will be with you, and over and over same recording, was getting pissed,and than said sorry please call back some other time. over and over, i did a search and i gotten GMC FORD & AMCA.

I what it to stop!

Left recorded message around 6 p.m. Sunday while I was online (thus no caller ID) asking for a person who doesn't live here, said "we are not a telemarketing company" and told me to call back. As if.

I have had numerous instances of this number show up on my caller ID. They never leave a message. My phone number is unpublished as well as unlisted. I wonder where they got it. I see that this is listed as RCMB a collection agency, according to those that have spoken with a person.
Do they even know who they are calling??? Makes one wonder.

Called them back they answered "Good afternoon how can I help you" but did not identify who they were. The are Retrieval Masters Creditors Bureau, Inc. 2269 S. Saw Mill River Rd., Elmsford, NY 10523 Telephone #800-666-8097

GOT IT ! if this a$$holes call you again, here is their website
retrievalmasters.com
fax or email them NOT to call you again, or tell them you are not allowed personal calls on your cellular phone or work number! it works folks!

This # has called and called, leaving voicemails to call them back - I called back - no one "live" answers during their "normal business hours" - they called me on a sunday afternoon at 12pm - I called immediately back - says they are closed...WTF? harrassing!

I called again and they stated that it is a collection agency (AMCA- RMCB)

I called them back and they stated that they did not call any of my numbers, that is strange.

wish i could get an addy on the assholes... i would put a stop to it for good!!!

no idea who these ppl are...so they don't get to talk to me

Left message on machine."This is not a sales call". Then it gives me hours of operation.

Called on 11/30/06 again. They have left MANY messg. telling only hours of operation. Would not ID themselves to another caller from my line but asked for me personally. Asked to remove me from list but they have begun calling again. Thanks for this site.