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Who Called Us

The phone is ringing, and I don't recognize the number,
All Caller ID says is, "NAME UNAVAILABLE".
Please help me figure out who is calling and what they want

3 people looked up this number today.

Sears
Toll-Free

Sears, Roebuck and Co., a wholly owned subsidiary of Sears Holdings Corporation (NASDAQ: SHLD), is a leading broadline retailer providing merchandise and related services. Sears, Roebuck offers its wide range of home merchandise, apparel and automotive products and services through more than 2,300 Sears-branded and affiliated stores in the United States and Canada, which includes approximately 929 full-line and approximately 1,200 specialty stores in the U.S. Sears, Roebuck also offers a variety of merchandise and services through sears.com, landsend.com, and specialty catalogs. Sears, Roebuck offers consumers leading proprietary brands including Kenmore, Craftsman, DieHard and Lands' End -- among the most trusted and preferred brands in the U.S. Sears, Roebuck is the 2010 ENERGY STARĀ® Retail Partner of the Year. The company is the nation's largest provider of home services, with more than 12 million service calls made annually.

Report a phone call from 800-469-4663

51 calls reported from this number. According to 7 reports the identity of this caller is Sears

Comment on calls from 800-469-4663

30 Comments

February 10th, 2014 Aaron GA

This call was from A & E factory service

October 23rd, 2013 looie NY

I have no Sears appliances or repair appointments. My guess is someone is spoofing the number to sell something. I agree with some of the others here; why don't they identify themselves instead of showing up as "Unavailable"?

December 25th, 2012 ALAN CA

I let the call go to the TeleBouncer thinking it was another criminal scam artist. Thank you everone for taking the time to post it was from Sears. I have a dishwasher repair tomorrow.

November 6th, 2012 ES NJ

Seems from messages left here it was Sears. We have a scheduled maintenance for our microwave. They never left a message. I hope they show up.

October 16th, 2012 Chris FL

This is Sears Home Services. The call to me was to remind me of an upcoming service appointment. Completely legit, in my case.

October 15th, 2012 Kelli VA

Sears. Legit call. for repair of my dishwasher.

July 20th, 2012 Nancy J FL

Was a call from Sears. Gave number to my husband and he called, received an automated answer about the service guy that is to come tomorrow between 8 and noon. He wanted to talk to someone in customer service and was left on the line a long time, listening to advertisements and music for at least 10 minutes, so he hung up. So, we're hoping that the guy shows up as scheduled tomorrow. Wish they would have had SEARS on the caller ID, then I would have picked up.

December 17th, 2011 Dave AZ

If you go to the Sears web site (www.sears.com) you will see a partial list of companies owned by Sears listed at the top of their home page including K-Mart, Lands End, etc. When you click on "See All" you will see even more. So you can reasonably assume that if you do business in any way, i.e. in-store, on-line, etc., with any of these companies you will be added to their call list IF you provided them with your phone when you made a purchase. I took the advise of another poster and called the Sears' customer service number (1-800-469-4663) and asked to have our number removed from their call list. The rep was very nice and said we would not get any more calls from 800-827-6655 starting immediately. So far, we have not received any more calls.

January 9th, 2011 Anne

Sears repair

December 9th, 2010 Stacey GA

I have an appointment for Sears repair tomorrow, and Sears had said they would call the day prior to the repair, but I don't answer unknown calls either. They did not leave a message.

September 26th, 2010 Phil NY

Automated system calls to remind you of a service appointment that you made with Sears for the next day. You will get repeated calls throughout the day until you answer it.

August 31st, 2010 Consumer

This was a legitimate call that I almost didn't take. Sears was calling to tell me that my freezer part was being shipped and wanted to make an appointment to have it installed. A lady named Brigit called and did NOT try to sell me anything. Was most polite and professional.

November 3rd, 2009 Ken

Multiple calls from 800-469-4663 trying to sell me insurance on nearly everything I own. Demanded that they stop calling everyday. Why don't they realize people won't buy from people invading our privacy. I'm on the absolute verge of cancelling my land-line. They knew everything about me and my belongings. That's greed for you!

August 17th, 2009 E Lo

Got a call Sunday evening, I do have an appointment with sears appliance but like someone else already said, they should have their name come out on the caller i.d. I also don't answer unknown calls.By the way, they didn't leave any message.

July 20th, 2009 Justin WA

Left a really odd-sounding message that our "item was ready for pickup," yet we haven't been to Sears in years... tried calling back and had the most bizarre "automated" phone call experience. Just hung up and left it at that.

July 1st, 2009 jc TX

I do have an appt with Sears repair tomorrow. I agree, they should have their name on cid and I would have answered.

March 22nd, 2009 Sears customer. MD

Can they post the name of the company, Maybe we will pick up the call. They call on Holy Days, is anything sacred to these people. Ok they were calling to let us know it was a service call. Send an email. I don't answer the phone for automated calls. The reason the country is going down is that there is too much automation. I don't want to listen nor talk to a computer. DO NOT CALL ON A SUNDAY!!!! Sure I want the service call. BUT NOT ON A SUNDAY!!!! NOT FROM AN UNANNOUNCED NUMBER!!!!!! Do they work out of INDIA. Maybe we should stop shopping there, since they do not hire from within the country (USA mainland).

November 11th, 2008 MN

Sears? Strange, I haven't done any business with Sears. I'm sure they autodial, so I'm guessing the number wasn't a misdial. No voicemail message left.

October 21st, 2008 Joe Called

10/20/08 No message left. Confirmed with Sears it was an automated appointment reminder - not verification - so no response required.

October 21st, 2008 Joe Called

no message left

February 26th, 2008 KM

2-26-08 Received call from this number. ID said "Unknown Name". I didn't answer and no meassage was left. I had a Sears appliance installed last week but don't know why they would be calling me today. Why wouldn't they identify themselves as Sears on Caller ID if they really want to talk to the customer? Seems strange to me. I never answer "Unknown Name" calls.

January 4th, 2008 dave

Sears home repair automated appointment confirmation.

July 31st, 2007 The D PA

It's Sears. Had to have a snow thrower repaired and the call from that number is to confirm the upcoming scheduled appointment.

July 17th, 2007 Mary

We didn't answer it & they didn't leave a message. But when I looked up the number on this website we called Sears back to confirm our appt for the next day.

May 28th, 2007 Tom MA

I can assume with the comments here that it must have been Sears....spooky....

May 24th, 2007 Kevin CT

Sears Home Services calling to verify appointment

May 21st, 2007 ira krautzky GA

must be sears automated customer service appointment verification

May 4th, 2007 Joseph

They've always left messages for us!!

February 23rd, 2007 Butch

no name,no message on voice mail

January 2nd, 2007 Joe MO

1/1/07, "unknown name"; caller (automatic?) doesn't leave message on voice mail; we are expecting service on 1/2/07, hope they show up!


How do I stop them from calling?

  1. Ask the unwanted caller to stop calling and put you on their do not call list (they are legally required to comply).
  2. If your number is registered with the National Do Not Call Registry you can file a complaint with the FTC.
  3. Block them with a call blocker or something like Nomorobo.