Who Called Us

I received several call's from this number on my home phone, found a quick way to fix it. I now run my phone line thru my computer, and use software called phonetray free. Here's the website phonetray.com Now anytime I receive a call from a debt collector- Telemarketer I add their number to my privacy setting, and select that number to be zapped = after the first ring the software answers the call and states

why are you calling me who are you and what do you what

Heh, supposedly there is a real Phelps in the firm, but he's no Peter Graves.

If you are receiving misdirected or abusive calls from a third party debt collector, you may find relief in the provisions of the FDCPA, which regulates collector behavior and provides you simple tools for your own defense. It grants you control of how you are contacted, and collectors can be sued for their crimes. Learn your rights and first response tactics at FTC-dot-gov.

Three years ago in this thread, "KnowYourRights" and "Weak Link" had a minor disagreement on the reading of FDCPA regs. They are both correct, only in need of slight clarification. It's your choice as an accused debtor how you wish to respond to collection calls. Voice, surface mail, fax, whatever you're comfortable with is fine. Just be aware that the better you document communication and can prove receipt, the stronger your case should things turn ugly.

No one loses the ability to dispute a debt until a judge renders decision, and even then there are no absolutes if a collector plays dirty garnishment. A response clock starts ticking after a dunning notice is received. Exceeding the thirty days does not waive one's right to dispute, but the process does become more difficult.

I wish the high volume of stupid spam in this thread had ten seconds to self-destruct ....

CMI Debt Collector
for Time Warner Cable
(there is no Mr. Phelps - except on Mission: Impossible - that's just a code they use to determine what your call is regarding when you call back)

I didn't like these calls either, but I finally called back with the 9 digit record number they left on the automated message. CMI is a collection agency, but through them, I found out that I was a victim of identity fraud. Someone signed up for Time-Warner cable in my name with my SS number. I contested the charge and although it was a pain to fight it, I'm now glad CMI found me so that I could keep my credit record clean.

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I just got a call but it is now some Brockett guy "Steve Brockett". I did a little research and found all the info you need. Call them and see how they like it. Have fun!!!

Owner - Tom Stockton Work 972-862-4201 Cell 214-912-4350 email tstockton@thecmigroup.com
Director Steve Brokett - work 972-862-4323 cell 972-983-6621 sbrockett@thecmigroup.com

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David Rutherford and his a-hole friend mr phelps can be rewarded for their efforts!!

Victims of Randy Phelps UNITE!!! I say SPAM THE JERK!!! Someone else was kind enough to locate his e-mail address for the rest of us:

rphelps@thecmigroup.com

Well attack back at this phone-spamming tyrant by spamming the hell out of his e-mail address! Sign him up for every annoying, nasty e-mail list and website you can find. Also, here is the rest of his work contact info:

The CMI Group
4200 International Parkway
Carrollton, TX 75007

Phone: 1-800-377-7713
Fax: 1-800-377-7715

Be creative and enjoy!

This is CM Billing, a collection agency. In my boyfriend's case, it was for a Time Warner Cable bill from his old house that never got to him.

About sick and tired of this. They call and leave an automatied message that says "Please call Mr. Phelps office as soon as you can" UMMM Lets see HELL NO. They are not looking for me. They are looking for someone who does not even live in the same state as me.

They have been calling my 90 year old fathers number that he has had for over 40 years. Upon calling them they are looking for some other guy with the same last name. I just called them with my second attempt to stop them. Upon talking to the operator she says the best way is to send them a letter. So they will be getting a certified letter from me as well as a notice that each call received from them from now on will cost them $1,000.
Anyone got up a class action lawsuit against these guys? I'm gathering addresses for my State AG's office, the FTC, FCC and BBB. Hopefully something here has got to get this stopped.

FOLLOW MY LEAD:

This is the email address to the STATE ATTORNEY GENERAL'S OFFICE:
public.information@oag.state.tx.us

Maybe we can get something done about this.
Caller: CREDIT MANAGEMENT
Caller Type: Collection Agency

This is a new phone number for our residence, Credit managment constantly calls our number trying to locate the people who had the number before us. I have spoken with several of their representatives and explained this is not a good number for the previous people. Credit Managament still calls and also uses a recording in regards to calling Mr. Phelps. When I tried to speak to a supervisor, she was belligerent and would not even let me speak. I tried to tell her I had spoken with other representatives and she told me I was mistaken. I have informed Ms. Terrance if the calls continue I WILL file harassment charges against this company. They seem to think they are the only one recording the conversation they are sadly mistaken.

get calls all day for at least 3 months now askig to cal a mr phelps no one there

Quoted from an earlier post-
"If you don't call CMI back after several calls from "Mr. Phelps," they will simply assume you are dodging them, that the debt is yours, and will send you a statement or bill stating that you owe them money. At that point, according to federal law, you have 30 days to respond that the debt is not yours -- else CMI will assume the debt is yours."

WRONG WRONG WRONG.

You are under no obligation - ethically, financially, or legally - to talk to these people or anyone else trying to collect a bad debt. Your silence in no way obligates you to whatever they are trying to collect from you. If you owe it, negotiate with the original bill owner-never the debt collector if you can help it. There are so many of these companies wrought with fraud that will take your money and then try to collect the debt AGAIN or sell it off to someone else and the whole cycle begins anew.

By not contacting them, you are NOT validating the debt in any way. Go the ftc.gov and learn your rights!!

They have called me twice, using their autodialer, to my cellphone. The first time, I told them it was a cellphone, and told them they are in violation of federal law. They said they didn't know, and will remove my number right away. They called me again since. I told them that I am going to file a complaint with the FCC.

This was CMI Collections and for me it was a valid debt ($40 medical bill) that was never sent to my actual address and so I never knew of it. Agreed their business practices are horrible if they are even legal. You can read the full detail of my experience with it here: 800notes.com.

call the main number 800-377-7713 or fax him at 800-377-7715

yea i called them back and i told them to stop calling and they said if it happens again to tell them the phone that they are calling is not persons phone and person that they are looking for.

They called my cell phone every night last week, even sunday after 9 pm, and today again.

This number is for Credit Management or CMI, a known debt collection agency that uses fraudulent identification to get you to call them back. Stating that Mr Phelps wants you to return his call is fraudulent, because, by law, they must state that they are a debt collection business when they contact you. Perhaps the reason they don't identify the company is that they want people to be caught off-guard when they call Mr Phelps back. Their use of automated dialing machines and recordings violates state and local laws in many jurisdictions. There is a multi-million dollar potential class action pool here if the right attorney gets on this. CMI WILL continue to leave messages on your phone until you call them back. When you call, you will never reach Mr. Phelps, but will speak to an agent who will tell you that your call is being taped and they will inform you of the supposed debt, which you will have a chance to challenge at that point. For your own protection, tell them that you are also taping the call. Get a recorder and keep records of whom you talked to and what was said. If you don't call CMI back after several calls from "Mr. Phelps," they will simply assume you are dodging them, that the debt is yours, and will send you a statement or bill stating that you owe them money. At that point, according to federal law, you have 30 days to respond that the debt is not yours -- else CMI will assume the debt is yours.

Problem started with a new cell phone # from T-Mobile. Now this "mr. Phelpes" calls like my mom, twice a day. No doubt , there is no buisnes between us, nor I will answer or call back(can mail me a regular letter for that matter). But how to convince this automated monster? Class action lawsuit would be a good answer. Maybe, next time they will check the number in yellow pages. On the other hand T-mobile is as responsible for giving "dirty numbers" .

If Mr. Phelps isn't calling and won't speak to you, that is a false name and that is against the law.

From ezinearticles.com

When a consumer doesn't owe the money. A collector may not contact you if within 30 days after you receive the written notice, you send the collection agency a letter stating you do not owe money. However, a collector can renew collection activities if you are sent proof of the debt, such as a copy of a bill for the amount owed.

No harassment. Debt collectors may not harass, oppress or abuse you or any third party they contact. They cannot:
- Threaten violence or harm.
- Use obscene or profane language.
- Repeatedly use the telephone to annoy someone.
- Lie.
- Use any false or misleading statements when collecting a debt.
- Falsely imply that they are attorneys or government representatives.
- Falsely imply that you have committed a crime.
- Falsely represent they operate or work for a credit bureau.
- Misrepresent the amount of your debt.
- Give false credit information about you to anyone, including a credit bureau.
- Send you anything that looks like an official document from a court or government agency when it is not.
- Use a false name.

When I look at a tree, I've been thinking if this would be a good one to hang myself from. Or should I just stuff a hose into the tailpipe of my car like one of my neighbor did for himself 10 years ago? When CMI left a message they were collecting on a debt, I called back. They said I owed them money, but I found out they were looking for someone at another address with the same name as me. They were very bullying and made me cry. Another collection company called four years ago and said I owed them money. Only, they also had the wrong person. They wouldn't stop. I know how their tactics work. They will call and call and call and call and call and call and call and call and call. This, added to my utterly miserable week, is the EnD. Thank you Credit Management. I hope my spirit haunts you and each of you.

A recording from this number left a message to call Mr. Phelps about collection of a debt. I called back and the representative said that I owed Time-Warner Cable money from an account closed a year ago. They had my name right but cited a street across town that I've never lived at. I haven't had any cable service since March of 2000. Indeed, I have had Dish satellite service since 2000 when I moved into my present home.

I notified the CMI representative that this was not my debt, that they were mistaken, and not to contact me again about this debt. I opened a case file about their contact with FTC and filed a complaint with Time-Warner cable. The cable company representative validated that I was not the person CMI was looking for by comparing the last four numbers of my SSN to accounts and closed accounts on the street cited by the CMI representative. The Time Warner representative was very nice and said his supervisor would contact CMI to correct the situation.

If CMI enters a harassment loop with me, I wouldn't mind leading a legal effort to acquire some of their money. I enjoy a good fight, particularly when I'm motivated by righteous indignation and they don't have a leg to stand on. They should get their facts straight before they contact innocent people claiming that they owe them money. That is fraud.

Does anyone remember that "Mr. Phelps" is the name of the guy who gets the self-destructing tapes in "Mission: Impossible"?????

I don't even answer this stuff.

This is obviously fraud. Asked for me by name and said if you are not "fill in name" please hang up. They said that they wanted to contact me about an unpaid debt and to call Mr Phelps at the number they gave. I don't owe anything to anyone and have a +800 credit rating. I've never not paid a bill on time. Never. This company has an office address and these people can be tracked to their homes, schools, country clubs, etc, for location and lawful prosecution, etc. If there are any police, law enforcement agencies, or private detectives out there who read this, please take action to stop this company's unlawful tactics.

They call me every morning afternoon and evening very annoying

Just submitted a formal FTC complaint (thanks for the idea!) and sent Mr Phelps a lovely email...I'll post if I get a reply.

These guys continuously call us at our business. My business partner and I have called them back several times to ask to be taken of the list - which they never seem to do. The past 2 times I've asked to speak to a supervisor...after an eternity on hold, I get put through to a voicemail box which is full. Nice.

Calling back, says: "Thank you for calling Credit Management" with a website of cmipayonline.com quoted as well.

cmipayonline.com

Credit Management, LP
4200 International Parkway
Carrollton, TX 75007

(800) 377-7723
(972) 862-4360

The no call list is to stop tele-market people. Not collection agency. As long as they don't call after a certain time of day, they are'nt breaking rules. But from the looks of all the people who don't owe any past due bills, I'd be leary of conducting any business with this company. Not all collection agency's are legit. Tell them you want to know the original company on the bill and that you'll only due business with the original company, not them. You do not trust them to handle your account correctly. Then Don't Answer !!!

i get a call every day from this number.. what the heck is this

Mr. Phelps office calls us continuously - 7 to 15 times per week. Always a recording, sometimes a man's voice, sometimes a woman's voice. Never states who the call is for, nor do they state what the "Personal business matter" actually is.

Collection company- Credit Management

Very annoyed at this. Be sure to see the posts here that give the CEO's # &e-mail address.

Called at 10:14 PM EST

Didn't leave a message

Claimed to be a laboratory and would only speak to me according to my Son-in law, this behavior is outrageuos, first phantom past debts on my credit report now this, were is congress?

I keep getting calls from this number leaving the phone to call and nothing else. It is bothersome and annoying. Also, I have an unpublished number, so why am I being harassed?

I've had my phone # a whole week and have received 4 calls from these people. ARGH!

Its harrassment on my cell

I got a call from this number this morning - it's from Credit Management. Apparently, someone had given out my number - if you're not the right person, just let them know. If you ARE the right person, don't be silly - just pay up.

I'm currently on the phone waiting to speak to supervisor. Some nice guitar music........Ooohh David Rutherford came on. Despite the fact these scam artists have been calling me everyday David can't tell me from which town this ficticious character who shares my last name lives in. Seems I have a Comcast modem that I never returned according to the woman in Jamaica who hung up on me.

Asholes woke up up at 10am on the only day off I have, SUNDAY! I just bought this cell phone last week! No one has my number yet! I want this losers cell phone number, if he thinks it's so cool to auto dial cells all day long...

o god i thought i actually owed something lol

This is a collection agency. Many times collection companies call the last number on file. If you are not this person cooperate and call them back and they will no longer call you. It's simple. If someone owed you money you would probably try every way possible to call them.

receive call almost daily. Called them, gave them my #, and they were looking for someone else. They must have gave them this # as a fake. The lady was very nice and said they would flag my # as a wrong number.

Report this criminal company for breaking the law.

rn.ftc.gov

What MCI is doing is 100% against federal law. File your formal complaint against MCI here ->
rn.ftc.gov

Report MCI to the FTC and FCC and they will not only stop the AUTOMATED calls, but have to pay a huge fine.
Federal Communications Commission (FCC) regulations prohibit telemarketers from using automated dialers to call cell phone numbers.
Automated dialers are standard in the industry, so most telemarketers are barred from calling consumers on their cell phones without their consent.
ftc.gov

MCI, do you want to pay $300,000, $250,000 or $240,000 for violaiting the Fair Debt Collection Practices Act? Everyone report this place to the F.T.C. at ftc.gov

Here's what CMI can look forward to.....

ftc.gov

ftc.gov

ftc.gov

DON'T call Eddie Long back or the idiot Phelps. They just want your number. Answer the phone from them and expect more unwanted calls. Give them your number and get 1,000 times more calls. Trash organization.

They just called my cell phone, and this has been happening for a couple months, one call every couple weeks. I never pick up, and last time someone left a voicemail although I couldn't understand what she was saying.

If it's a bill collector, why are they calling me? I'm just turning fifteen and I don't even have credit established yet.

I don't exactly feel comfortable calling the number, so I'll probably either talk to my service provider or my father and see what's up.

Just moved to new address and I have a brand new, unlisted phone number. Getting annoying calls on weekend from this number; all hours of the day.

CMI called but no one on the other end spoke. I sent CMI a registered letter stating not to contact me per the Fair Debt. Collection Practices Act, Section 809(b): Validating Debts. I guess I will have to contact the Federal Trade Commission & report them for this violation.

CREDIT MANAGEMENT INC.
PHONE NUMBER 1800-377-7789
1800-377-7713

debtconsolidationcare.com

Just got a new cell phone and these guys keep calling several times a day! Very annoying!

My name is Eddie Long and I am the Operations Manager at CMI. If you are receiving calls from us just give us a call and we'll take care of it. Believe me, we don't want to continue to call the wrong person every day if the phone number is incorrect. For more information about our company, please visit thecmigroup.com. If you have any questions or concerns, feel free to contact me personally at 972-862-4357 and I will do my best to assist you.

This is a collection agency. The person Mr. Phelps is just a code name that helps them narrow down the search of your file when they ask your name. Mr. Phelps is usually about a medical bills.

Received phone calls. After reading comments, decided to call. An automated message said the call would be recorded for quality assurance. The person that answered the phone said, Credit Mgmt, Inc. I explained that I had been receiving a call and they asked for the #. I gave it to them. They asked if I was a person by the name of Ivy and I said no. Asked if it was a new phone# for me and I said yes. The man said we'd receive no more phone calls. So if you are certain you have good credit, go ahead and call so they don't keep bugging you. They were pleasant.

Receive a call a day for about month at my business phone #. The message is always cut off. I called and they won't give me any info. They just repeatedly ask for my phone #. I do not have any past due accounts.

Got a new cell phone for my 16 yr old son. First day got two calls from this number with a recording asking us to call Mr Phelps. Called the number. Got the same recording. After the fourth day of this nonsense, I called and got a person. After explaining this was a new phone for my 16 yr old, she asked for the number, then told me they had it registered in their files to a Mr. ....? I told her I have never heard of him and asked them to stop calling. So far...no more calls.

Receive a call a day for about the last week. Very aggravating....I do not have any past due accounts.

called me before 9am on a sunday morning.

My name is none of your business. You call my cell number 505-638-3880 about twice a day. cease calling me or I will call my senator to see if the US Government can stop you.

I get calls from this number about twice a day, every day. I have a new phone number and am on the do not call list. How do I make it stop???

Calls EVERYDAY!

got a call, was a computer vice telling me to call Mr. Phelps

It is CMI Collection agency, see link. thecmigroup.com

If they keep calling file a complaint with acainternational.org

most collection agencies belong to this group. After a couple of months of the calls I contacted them and they contacted the company and the calls stopped.

Mr Phelps office has called repeatedly and when we attempt to talk to someone in the office to explain we are not the party their looking for (george) they hang up. We are registered with Do not call and yet they continue. This business is wayyyy annoying!

GOT DAILY PHONE CALLS ON MY CELL PHONE FROM THIS #. AFTER READING ALL OF THE COMMENTS I DECIDED TO CALL ALSO, THEY ASKED FOR MY PHONE# AND WHEN I GAVE IT TO THEM THEY ASKED IF I WAS REGINA HOUSE. OF COURSE I WASNT SO THEY SAID THEY WOULD REMOVE MY NUMBER.

yea, got the same recorded message. Called them back, told them my phone number. Weird thing is they are looking for someone with my same last name. I guess some of my "brothers" used my number since it wouldn't raise suspicion. Bunch of low-lifes.

It's a real credit agency. They sure are ruthless with the number of times they call. Apparently, Time Warner Cable didn't let me know that I still owed money when I ended my contract and they sent CMI after me. What jerks!

Anyone wanna take a trip to their company address? Road trip to Dallas... Im game...

thecmigroup.com

hes the 4th one down... bastard

Got the Mr. Phelps message...they asked for my number, I gave it then they said they were CMI (collection agency) the person they wanted to speak with didnt live here so he said in 48hrs we will be off the automated list....we shall see.

It's illegal in my state for a business to have a recording call you. So the CMI group is breaking the law. Prospective clients beware!

Google "FDCPA" people. This guy might very well be breaking the federal debt collection law.

I called them back and gave them my phone number. A woman told me the name of who they were looking for. When I told her I had never heard of this person, and that we have only had the phone number for a few weeks, she said the would note it as a wrong number. She were very pleasant.

this number calls every day. it is quite annoying and i hope it stops soon.

I got the call from Mr. Phelps automated calling divice today. I guess im the only person that actually owes money lol. I was wating for a call from one of the may places i applied for work and i hear this message. Hope i get a job soon.

Hey guys there is a free website that someone posted on here earlier that really does work to get rid of these annoying people. go to adviceontime.com they have a lot of useful info. hope this works for you too.

Checked my messages after a long time abroad. This was Very, Very sad.

I'm going to take some VoIP Security Training from these guys:
voipsecuritytraining.com

Hopefully, I can learn how to thwart these fools.

Here's the guy responsible for this awful crap:

Randy Phelps
thecmigroup.com

Just activated a new land line 4 days ago w/ unlisted number & an internet block. Got a call from this guy today!! How is this number found?

I just bought a new cell phone and some retard had this phone before me. I've had the phone a week and I get SMS about strip clubs, miami & boston weather, and sports scores. Then at least 4 times a day I get calls from collection agencies or ghetto retards looking for 'March'. This is by far the most annoying caller. T-mobile sucks.

My new residential phone service was just activated, this number has never been associated with me until two days ago. I've already received several tele-marketing calls and now and receiving calls from Mr. Phelps' office. I have no debt owed and I will be reporting these calls to through the appropriate channels.

found this on the Credit Management Inc, (CMI) website... Phelps is the Director of Operations for CMI and is incharge of the call center...

Randy Phelps
Vice President of Operations

Randy Phelps joined CMI in 2005. He is Vice President of Operations and is responsible for all aspects of collections, call center operations, customer service and information technology. Mr. Phelps has sixteen years operations and business management experience, with over fourteen years in a call center and/or collections environment. Randy has designed, implemented, and managed numerous call center initiatives for a variety of industries including, but not limited to Banking, Telecom, Utilities, Medical, Technical and the Federal Government. As a result of Randy’s unique and proven techniques, he has been the recipient of numerous leadership awards in the call center and collections industry.

collection agency

they are bill collectors, cmi

I wish this number would stop calling me!!! It is very annoying!!!

I wish this number would stop calling me!!! It is very annoying!!!

Also, if you know you don't owe anything, check your credit report. You can get three per year free. It's always possible someone has stolen your identity; if so, be prepared to live in the ninth circle of hell until it's cleared up.

If they refuse to stop calling for (A) someone else's debt or (B) your debt that is past the statute of limitations (you can look up the statutes for your state online), you can file a complaint with the Attorney General's office for your state, which costs nothing in most places. Another alternative is to call the problem-solving reporter at your local TV station and let them harass the collection agency. If it's a current debt, and it's yours, there are regulations in different towns and cities which set specific hours during which a legitimate debt collector is allowed to contact you, usually 9 a.m. to 9 p.m. I'm guessing this bunch buys old, uncollected debts at a deep discount; sometimes they are sold several times, and the contact information is equally old. Buying old debts cheap is a new industry, and it stinks.

we ought to up-jump-the boogie on Mr. Phelps A$$

They wanted my number, and I stated that if they calle dme it was already on file and that if they were sales oriented, my conformation of my number would warrant more calls

Message to call "Mr. Phelps".

I received 10 calls from this number over the course of about 10 mins, but no response on the other end

CMI just doesn't stop calling!!!!!!!!! Make them stop!!

They have called me four times in approx four months. Today I called them from an internet phone (so I would have no caller ID), deliberately at midnight so they would be shut. Recorded message gave a website, which I checked out.

Having had a fraudster attempt this sort of thing in my native country, I then spoke to my bank and others about what to look for when identifying fraud. Based on this, I believe that these people are a bunch of crooks. I would not give them money, or personal information. Bear in mind also that the one comment on this board that claims they are above board (against a dozen saying they are not) may have been put here by someone involved with them.

How do I get these calls to stop? I am on the National Do Not Call registry.

The message says, "Please call Mr. Phelps. The number is 1-800-377-7789." Who is Mr. Phelps? GRRRR!!

Everytime I hear the recording call Mr. Phelps office, I think of the old Mission Impossible TV-show when they say, "Good Morning Mr. Phelps". I think that maybe they think its their 'mission' to bother me 5 times a day. Extremely Annoying.

A girld from this number left a message whispering "im watching you, look out side you window." Wierd

"once again the number is 8003777789"...those are the only words in the voice mail.

It is CMI Collection agency, see link. thecmigroup.com

It's the same as everyone here has said. Harassing calls EVERY SINGLE DAY!!

I think they have you on a rotating list...I get a call twice a day for about 3days in a row, then nothing for a couple of weeks. Then it's back to "7789, that number is 800-377-7789, Please call Mr. Phelps office at 800-377-7789"
I ignore it everytime! I have perfect credit and nothing ever late! It is to the point where I want to change my number!! GRR

Same here just got a new cell.I dont know who they are.They should pay for my air time.

This collection agency has called every day on a bill that is 10+ years old and isn't even ours! They called and spoke to my husband and when they realized they were making absolutely no progress with him because he know's his legal rights, they actually said to him 'Ok then' and asked to speak to me! We've told them not to call back and they do. Over and over again.

Comes up Toll Free on Caller ID - Just says to call Mr. Phelps - Googled the number and it belongs to a collection agency. I don't owe any money but if I did, why would I call them back. Why can these companies call us with the no call list.

I get this call everyday and sometimes twice a day. The beginning of the message is always cut off and all I hear is the number. It always shows up unknown or the 877# on my caller ID. This is my cell phone so I do not answer calls I do not know.....

Phone number

Phelps, Randy
8636 Lariat Cir
Keller, TX 76248-7994
(817) 428-6157
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Phelps, Randy
8 Cheltenham Ct
San Antonio, TX 78218-1737
(210) 829-0036
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Phelps, Randy
6128 Saramac Dr
Watauga, TX 76148-3105
(817) 428-0410
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calls and calls and calls morning noon and night agh

I just got a new cell phone this past weekend. Beginning this week, before anyone even had my new cell #, I started getting calls from this number. I don't have the time to sit there and talk to someone who I don't know, so I don't answer. Then, the next day, instead of calling, they have to send me a text message, which I don't like in the first place. I think that whoever is doing all of this calling, & apparently does not know how to update their information, should have to pay everyone's cell phone bills. I reported this number, & if I continue to get these calls, I will report this number to the authorities to have this matter taken care of.

Think about it people. If this so called person, Mr.Phelps needs your phone #, how did he or his agency get ahold of you in the 1st place. If they call again, which I'm sure they will, tell them "you must have my # because you rang my phone" and hang up.

Mr. Phelps! althougyu hold on for a representative, no one comes to the phone. The one time they did respond, I just happen to know that the person they were trying to reach had a phone nuber similiar to mine. I gave them the correct number and guess what? The pissants STILL call me! I think I'll take someone's advice and put them on speedial for ohh---30days around the clock.

Got a call from "Mr. Phelps 'Office" a.k.a. CMI a week after I got a new cellphone number. They were looking for presumably the previous owner of my number. It took 2 minutes to clear it up and they said they'd take me off their list.

They don't like it when you call them 140 times in a row if someone wants to feel better about their harassment, blow their phone up with calls.

This company is calling for an ex girlfriend of mine. They are calling about time warner cable $39.00. Real A-holes to you on the phone. took 20 calls back to them to get a response as to who they are looking for.

This number keeps showing up on my Caller ID and I never have a message on my machine. I am on the NO CALL LIST TOO!

I hung up on him

We've gotten at least one call from this number every day for months (via our caller ID and/or answering machine).

I doubt it's a collection agency, since we don't owe anybody anything and have no credit issues.

My guess - it's just your basic tele-spammer.

Real name Randal.

Home:

Randal Phelps (817) 236-1759

Same as everyone else.

I too am on the do not call list. I submitted a complaint to the list this morning.

The h*ll I'm going to give my phone # to a company that calls me every morning.

Called my cell company, and they suggested contacting the BBB...who will want 5 USD just to send them a note to ask them to stop.

Somebody should put Mr. Phelps # on an autmated dialer just to teach him.

he is calling me over and over for a 30 dollar cable bill!!!

I have sued many telemarketers in the past under FCC guidelines. I am going to attempt to sue CMI and see if this takes care of it. I have made over $2000.00 in court winnings. Call the FCC and request a copy of the Telephone Consumer Protection Act and FCC Rules. If your state allows you to file suit against telemarketers that violate these rules you can sue in small claims court for up to $500 in damage.

Any time you get a call with an 1-800 callerID number it's probably a collection agency.

This is the message I sent to CMI. Short version
I told them that they were in violation of the THE FAIR DEBT COLLECTION PRACTICES ACT 806. Subsection 5- Harassment or abuseA debt collector may not engage in any conduct the natural consequence of which is to harass, oppress, or abuse any person in connection with the collection of a debt. Without limiting the general application of the foregoing, the following conduct is a violation of this section: (5) Causing a telephone to ring or engaging any person in telephone conversation repeatedly or continuously with intent to annoy, abuse, or harass any person at the called number.
They are also involved in RICO/ fraud and extortion if you do not have a contract with them originally and they can not product the originall wet ink signed contract then accouting to the Uniform Commercial Code they are commiting fraud and extortion . A copy of a debt is only evidence of a debt. it does not give them attority to Harass you.

These pains in that ass have been huressing me for months who the hell are they

Here is another # to contact MR. PHELPS...
800-377-7713
That is the company's phone # in Carrolton Texas!

I have received calls daily from Mr. Phelps. I did reply, and requested information be sent as to what this is about which I have not received. I was told they made a mistake. They would clear the account. Now I get 2 bills from them, and the calls keep coming. I have excellent credit, and if I owed anyone money, I would have paid!! MAKE THEM STOP!

This is, I think, a collection agency...one without any regard (in my opinion) for honesty. They have called me two or three times to collect a debt I allegedly owe to Capital One Bank for an overdraft. I have never had, nor will I ever have, a checking account with Capital One Bank. I've set up a recording system on my home phone so the next time they call I'll have something to take to the District Attorney. Seems like some sort of fraud to me, if I understand correctly what they are wanting.

It is a legit collection agency. Found out there was an old bill mis-filed on my wife that we will now clear up. You might want to call the number to see if you do have something you should know about that could also be screwing your credit scores up. It's legit, lady I got was very nice and helpful to get me the information I needed.

Many calls from this number. No ID

Hi - I've called Mr. Phelps office quite a bit and they still continue to call, so I did some reasearch in hopes that I could find Mr. Phelps home phone # and call HIM on a sunday morning. The best I can come up with is his email address. rphelps@thecmigroup.com
His name is Randy Phelps and you can read about him here: thecmigroup.com (towards the bottom of the page to the article about the new call center director. Mr. Phelps IS a real guy)

This is obviously a machine because it cuts off the name of the caller. Well, I've been on the DO NOT CALL registry ever since before it started... so clearly this caller is breaking the law. See
bunchofpants.blogspot.com for more information.

800-377-7789 calls my personal cell very often. They always just ask for some one named "Miranda McCauly. I do not have any idea who this person is.

We have had to declare bankrupcty over a year ago. Now, I have two collection agencys who do not have a clue what is going on. This is getting annoying...

Mr Phelps office calls daily, sometimes more than once a day. My curiosity got the better of me and after reading Sylvia's note on this website I got up the nerve to call back and give my #. They asked me if a certain person resided here, (which they don't) and when I said no, they said they would log it as a wrong number. Here's hoping Mr Phelps doesn't call again.

Upon answering my new cell phone line I get a computer message, "please call mr. Phelps Office...800-377-7789" Call is repeated evry day. Very very annoying.

No MSG. Call my cell phone almost daily. Very annoying

Called Mr. Phelp's office and some guy answered asking for my phone number. So I told him I was asking for Mr. Phelps not him, and he stated this is Mr. Phelps office, so I said put him on the phone. He kept asking for my number I kept asking for Mr. Phelp's and he hung up on me.

Got another call - filed complaint with do not call list - no names given, just the phone number to call.

clearly this is a collection agency.

Please call Mr. Phelps office

This is a collection agency... often ppl just give out fake numbers resulting in "mr phelps office " calling for their bad credit...if you call and tell them your number, they wil ask you for the person they are looking for , if you are not that person simply ask them to quit calling.

Just Call Mr Phelps, this is on a old cell line I no longer own

CMI are bill collectors

This is from CMI a collection agency