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Who Called Us

The phone is ringing, and I don't recognize the number,
All Caller ID says is, "NAME UNAVAILABLE".
Please help me figure out who is calling and what they want

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Rochester, NY
1 call reported from this number.
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August 17th, 2013 John WA

They say they r from Verizon calling about a status change to my Verizon account but when i called my official Verizon provider about this, they said explained that there was nothing wrong but there were various log in attempts made. So I had my account reset. They called me 4 times already, I hope they catch these guys.