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Who Called Us

The phone is ringing, and I don't recognize the number,
All Caller ID says is, "NAME UNAVAILABLE".
Please help me figure out who is calling and what they want

Detroit, MI

Report a phone call from 248-850-3828

4 calls reported from this number.
Who CalledCaller IDDate

Comment on calls from 248-850-3828


November 19th, 2013 creative Karma MI

Don't get mad. Get even. They are Pure and Simple Air Duct Cleaning... not only do they torment people with unwanted calls... THEY SCAM SENIOR CITIZENS out of money, hundreds of dollars, for a carpet cleaning! Then they soak(NOT clean) carpet and then leave and will not return calls . Their real number is 248 850 4800. Call them and schedule a cleaning for a vacant house. Be creative.
The jerk owners cell phone is 248 850 3828 or 248 850 5680. Maybe he would like a call at 3:00 a.m.just to let him know you are thinking of him.

October 15th, 2013 Renee MI

Do not let these people rip you off!!! They are the worst.

September 13th, 2013 JDN MI

Home Cleaning Service (Carpet Cleaning). Sept 2013
Worst carpet cleaners ever. No fixed location, just cell phones. Spots remained, too fast to do good job. Won't come back out but for a charge of $25. No signs on the Truck.

June 1st, 2011 Linda MI

It appears that "Ron" at Quality Air is also "Dave" at Quality Air.

He actually called me again, after I set him up the last time.

I left a message on his robo-machine telling him what a jerk he is.

This time, he'd better start watching his back(side).

April 11th, 2011 Linda MI

Actually, the guy could have been a 'local.' He said he'd lived in Dearborn 'forever' which means he had some way of placing my residence in the Dearborn area (although he could have found that info by Googling 'telephone exchange 313 277').

At any rate, if he doesn't call back, I'll probably simply report him to the DNC Registry.

If he DOES call back, I'll follow your directions and sue him.

Thanks for the info!

April 10th, 2011 Resident47 RI

Seems to me the whole point of these canned calls is cheap lead generation, possibly outsourced. I'd imagine that whatever system is used keeps tabs on all outbound calls and goes out of its way to flag positive responses like yours for the client to conduct follow-on sales calls. Your number being captured is not the same as consent, but on their first bite you never actually revoked permission to call, and that's excuse enough to them to keep trying.

Assuming this clown was a total stranger to you at the start of March, and diligent record keeping on your part, I think you may have a good TCPA case brewing. If made to a residential line, the initial prerecorded sales call violates and pays out your first $500. (Presumably this is the case as you keep mentioning a message recorder. Canned calls to mobile phones are especially violative.) You have two consecutive calls just past the legal window, and no, I would not cut them a break past 21:00:15 your time zone. Current tab: $1500

That canned call, welcome or not, was required to open with a state registered legal business name and a valid number you can ring back. Rack another possible fine. In the live call ''Ron'' failed to give any identity up front; you had to drill for it. Tick another possible fine.

As for today's call attempt itself being an issue, the company may try to claim you invited a return call, which by statute is the next best thing to ''established business relationship'' and therefore legal. You and I know your reaction a month ago was tepid at best. I would call this a violation anyway and let a judge untangle it if the dispute gets so far.

Your pal Ron I think tried to make it seem that you'd given express consent to call and sell you something. At best, this might be in hope your memory is foggy. At worst, it's an attempt to skirt the law. Maybe your state has deceptive practice regs to help you there.

So far, I believe this commercial caller owes you somewhere from $1500 to $3K. Damages treble on any count you can prove was willful and knowing. No guarantee you'll collect so much, but I wonder how many duct jobs it takes to pay off three or nine grand?

In your place I would dash off a cease-call notice and request a copy of their no-call policy, sent USPS Certified with card. If you can't wring a valid address, audio recording yourself revoking consent might fly in settlement if not court, especially if you have very good Caller ID records, and recordings of prior calls safely stored. (Some people like to shoot well lit photos of a CID device displaying the offenses as independent proof.) From that point, subsequent calls are indisputably ''knowing''. Their lack of a DNC policy would be another 'gotcha'. You could install an entire central air system with the damages.

You have a caller apparently willing to do stupid things, so it's your option to be happy with the current fines or play for more. The cease-comm will not be retroactive; the sins of the past month remain. Here's a story from someone who settled such a case for a few dollars in postal fees:

Friendly formatted version of TCPA:

April 10th, 2011 Linda MI

Well, well, well. This guy’s greed finally got the better of him!

On 3-3, I received a robocall from a person offering to clean my duct work for a really low price. I pressed '1' and left a message saying that I might be interested but wouldn’t do business with a company that didn’t identify itself.

Then I received a series of calls from this number:

3-3-11, 7:19 pm, machine not set
3-7-11, 8:44 pm, machine not set
3-9-11, 10:48 am, hung up on machine
3-16-11, 9:03 pm, hung up on machine
3-21-11, 9:01 pm, machine not set
4-10-11, 3: 13 pm…

Today, I answered and was greeted by an unnamed individual who claimed to be following up on my desire to have air duct cleaning done, since I have left my name and phone number on his ‘machine’ (I didn’t).

I asked who I was speaking to and he said ‘Ron, at Quality Air.’

I explained that I knew I hadn’t left my name and number on his machine because I would never do that in response to a robocall, and asked how he had obtained it.

He hung up on me.


Question for anyone who might know: Does that mean that his robocaller stamped my message with my name and phone number?

March 22nd, 2011 Linda MI

Called at 9:01 pm. The machine wasn't set. I never heard it ring.

March 17th, 2011 Linda MI

Hung up on the machine once again.

I guess it can't be that important.

March 9th, 2011 Linda MI

I've received 3 calls from this number in the past several days. The first 2 times my answering machine wasn't set and I never heard the phone ring.

This time, I let the machine pick it up.

3-3-11, 7:19 pm, machine not set
3-7-11, 8:44 pm, machine not set
3-9-11, 10:48 am, hung up on machine

Not a clue who it is. In google, it's turned up in a couple expired classified ads, but I have't responded to any ads.

Maybe next time, I'll answer it since there seems to be a pattern here.

How do I stop them from calling?

  1. Ask the unwanted caller to stop calling and put you on their do not call list (they are legally required to comply).
  2. If your number is registered with the National Do Not Call Registry you can file a complaint with the FTC.
  3. Block them with a call blocker or something like Nomorobo.